Everything you need to know before, during, and after your order. Can't find your answer here? Just ask us directly.
General information
We're a team who got tired of rooms that looked right but never felt right, so we built lighting that actually fixes that.
No, unfortunately we don't have one yet. But you are ALWAYS protected by our 30 evening promise. This means you can buy the lamp risk-free, and if it's not for you, you can return it for a refund. However, we are confident that you will love our lights
Our products are picked and designed in Europe and manufactured in certified partner factories abroad to ensure top quality and competitive prices
Order and Delivery
Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee of £3.99 applies, which will be shown at checkout.
You can track your order here by entering your order number (e.g., #12345).
Delivery takes between 6-12 days. If your order takes longer than 14 days, please contact us through our support email.
Orders are shipped from Asia to ensure the fastest possible worldwide delivery.
Contact us through support@lumdal.com and we will resolve the issue as soon as possible.
Returns and Warranty
For our return policy please click here
Yes, a one-year warranty applies to all our bulbs against manufacturing defects.
Products and Features
No, professional installation is not required. Each wall light includes 3M adhesive for a quick and hassle-free setup. For added security, screws are included and recommended for a more permanent installation.
Prepare the surface: Clean the wall to ensure a dust-free, smooth surface.
Attach the lamp: Use two 3M adhesive patches per lamp or the provided screws for maximum security
Insert the Magic bulb: Screw the bulb into the lamp socket
Activate the lamp: Control it using the remote (change colors, brightness or set a timer)
Bulbs are not included but can be purchased on our website
Common issues and solutions
Check the surface: Ensure it is clean and dry
Use screws: Provided in the package for extra stability
Double the adhesive: Use two 3M adhesive patches per lamp for better grip
- Make sure you’re using a USB-C cable and a 5V\/2A power adapter
- If the issue persists, contact us with a photo or video of the problem for a replacement
For unresolved issues, send us a photo or video of the problem to support@lumdal.com
Customer Support
Please contact us through our support email: support@lumdal.com
We strive to respond within 24 hours , but response times may extend to 48 hours due to high demand
Tips and Recommendations
Fully charge the bulbs before first use
Avoid completely draining the battery
Clean the connectors regularly.
Our lamps are designed for indoor use. If used outdoors, ensure they are protected from moisture and extreme weather.
Wipe with a soft, dry cloth.
Avoid harsh chemicals that might damage the finish.
Trust and Transparacy
Lumdal is a European brand, and our designs are created in Sweden. Manufacturing is done in certified factories in Asia to ensure the highest quality.
Our products ship directly from Asia to provide fast worldwide delivery at competitive rates.